FindHomeCanada.com is a technology platform owned and operated by Greatsol, Inc. The rental advertisements and related services posted on FindHomeCanada.com are procured and provided by Greatsol, Inc. and its subsidiaries and affiliates.
1.
Scope. This privacy policy describes how we handle your
personal information for our services available on FindHomeCanada.com and on other
related sites where this policy is posted. By accepting the Privacy Policy and
the Terms of Use in registration, you expressly consent to our collection,
storage, use and disclosure of your personal information as described in this
Privacy Policy, including its transfer to and storage on our servers in Canada.
2.
Collection. While you can browse some sections of the
website without being a registered user, certain activities (such as viewing
property contact information and advertising a property) do require
registration. Once you give us your personal information, you are not anonymous
to us. In most cases, the information we hold about you is collected on the
FindHomeCanada.com website, but we may also collect information from private-label,
co-branded and affiliate websites. Depending on the services used, we may
collect and store the following personal information:
o contact information such as
name, email address, address and telephone number;
o move-in date and demographic
information such as gender, age, marital status, occupation, and other personal
and lifestyle information (for example, if you respond to an optional survey
request or use our roommate service);
o financial information such as
credit card or bank account numbers;
o guest card information, lease
terms, lease parties and other transactional information; and
o information based on your
activities on the website, such as search information, computer sign-on data,
statistics on page views, traffic to, from and within the website, ad data, and
IP address and standard web log information.
3. Use.
Our primary purpose in collecting personal information is to provide you with a
safe, smooth, efficient, and customized experience. For example, we may use your
personal information and share your personal information within our corporate
family to:
o Provide the services and
customer support you request, including confirming emails related to the website
services, reminders and transactions.
o Provide the ability to
communicate with Renters, Lessors and Roommates.
o Resolve disputes, collect fees
and troubleshoot problems.
o Customize your experience and
otherwise measure and improve our services and the website's content and layout.
o Tell you about targeted
marketing, service updates, and promotional offers based on your communication
preferences. (If we use your personal information to market to you.
o Compare information for
accuracy and verify it with third parties.
o Measure consumer interest in
our products and services.
o Help promote a safe service
and detect and prevent error, fraud and other potentially prohibited or illegal
activity.
o Enforce our agreements, terms,
condition, and policies.
o As otherwise described to you
at the time of collection.
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4.
Disclosure. We may share some or all of your personal
information with:
o Members of our corporate
family to provide joint services and help detect and prevent potentially illegal
acts. (Our corporate affiliates will market only to users who request their
services.)
o Law enforcement offices,
third-party rights owners or others in the good faith belief that such
disclosure is reasonably necessary to enforce our Terms of Use or Privacy
Policy; respond to claims that an advertisement, posting or other content
violates the rights of a third party; or protect the rights, property or
personal safety of our users or the general public.
o Other third parties to whom
you explicitly ask us to send your information, or about whom you are explicitly
notified and consent to when using a specific service. (The information we
disclose in this way may be subject to those third parties’ privacy policies.)
o Service providers under
contract who help with our business operations (such as fraud investigations,
bill collection, invoicing, affiliate and rewards programs and co-branded credit
cards).
o Another business entity should
we (or our assets) plan to merge with, or be acquired by that business entity.
Should such a transaction occur, that other business entity (or the new combined
entity) will be required to follow this privacy policy with respect to your
personal information.
We may also disclose personal information if permitted to do so by law or
in the good faith belief that such disclosure is reasonably necessary to respond
to subpoenas, court orders or other legal process.
5.
Lead Responder. When a Renter contacts a Lessor
through the website (by clicking on the "contact now") button or by calling the
website-issued telephone number of the Lessor, e.g., (042) 829-1234 ext. 1212
using a telephone, we will collect the Renter's telephone number and other
information related to the communication. If the Lessor communicates with the
Renter by dialing that telephone number or by email, we will collect information
related to that communication. If the communication is by telephone, we will
collect information related to the call, including its duration, but we will not
collect the content of the telephone call. If the communication is by email, we
will collect the content of the email in addition to other information related
to the email. We may share these communications (or logs thereof) with Lessors
so they can manage their communications with Renters. Without limiting any other
provisions of this Policy, you expressly agree that we may use this data
("impression data") to enforce our rights to collect fees payable by the
Lessors.
6.
Third Parties. Except as otherwise expressly included
in this Privacy Policy, this document addresses only the use and disclosure of
information we collect from you. If you disclose your information to others,
whether they are Renters, Lessors, Roommates or other sites throughout the
Internet, different rules may apply to their use or disclosure of the
information you disclose to them. FindHomeCanada.com does not control the privacy
policies of third parties. We encourage you to ask questions before you disclose
your personal information to others.
Our website links to other websites that may collect personal information
about you. FindHomeCanada.com is not responsible for the privacy practices or the
content of those linked websites.
7.
Cookies. We or our service providers may place cookies
or web beacons on your computer when you visit portions of our website. We use
permanent cookies to provide personalized features, such as automatically
logging you into your personalized home page. We use session cookies, which are
deleted when you log out of FindHomeCanada.com or browse to a different website, to
monitor and improve the functionality and usability of our website. You can
block our cookies by changing the settings on your browser (contact your ISP for
help), but doing so may prevent us from delivering certain services to you.
We may use third-party advertising companies such as DoubleClick or Yahoo!
to serve ads on our behalf. These companies may employ cookies and web beacons
to measure advertising effectiveness. Any information that these third parties
collect via cookies and web beacons is completely anonymous.
8.
Choice/Opt-Out. FindHomeCanada.com provides all users with
the opportunity to opt out of receiving non-essential (promotional,
marketing-related) communications from us on behalf of our partners, and from us
in general, after setting up an account.
9 . Account Protection.
Your password is the key to your account. Use unique numbers, letters and
special characters, and do not disclose your FindHomeCanada.com password to anyone.
If you do share your password or your personal information with others, remember
that you are responsible for all actions taken in the name of your account. If
you lose control of your password, you may lose substantial control over your
personal information and may be subject to legally binding actions taken on your
behalf. Therefore, if your password has been compromised for any reason, you
should immediately notify FindHomeCanada.com and change your password.
10. Security. Your
information is stored on our servers located in the
United States. We treat data as an asset that
must be protected and use lots of tools (encryption, passwords, physical
security, etc.) to protect your personal information against unauthorized access
and disclosure. However, as you probably know, third parties may unlawfully
intercept or access transmissions or private communications, and other users may
abuse or misuse your personal information that they collect from the website.
Therefore, although we work very hard to protect your privacy, we do not
promise, and you should not expect, that your personal information or private
communications will always remain private.
11. General. We may
amend this Privacy Policy at any time by posting the amended terms on the
website. All amended terms automatically take effect upon acceptance for new
users, or 5 days after they are posted on the website for all other users.
For more information please write us at
info@FindHomeCanada.com